Today I met a fairly insecure tool.
He came in asking for advice for his girlfriend's business, and demanded to speak to someone more knowledgable. I took over for my new hire, and we continued the conversation.
"Are you familiar with HIPAA?"
"Yes, my parents run a carehome."
"Well I work at HMSA."
It was the snottiest and most condescending tone of voice. No one has talked to me like that in a while. Ok geez, you don't really have to walk around with a chip in your shoulder but that's cool. Anyway, the conversation moved along and he insisted he had a bad experience with some of my coworkers before. His manner didn't improve either, finding ways to undermine my knowledge or demean me in face of the competition.
"I could email you if you want. My name is Maxx."
"Is your name really Maxx?"
Uh. Shit really? It's on my nametag.
"Yeah, why? Is there a problem?"
"Oh uh. No no. I just haven't seen that name before."
"Well, it's the one my parents gave me."
"Were they just trying to be unique?"
"Does it matter?"
"Oh no... I just was wondering."
It was entertaining to see someone's manner shrivel up in the face of confrontation. He eventually left, but seriously what a jerk.