Today we met a hotel worker.

We were actually going to Katsumidori, a restaurant within a hotel... But I had no idea where it was. I ended up getting the attention of a fellow there and asked him for directions.

"Oh, you're on the wrong floor, let me show you where it is."

We followed him down some stairs as he talked about some hotel changes

"You guys are on the wrong floor, there used to be restaurants up here, but now it's downstairs."
"Hey, didn't the carpets used to be green."
"Oh yeah, but we recently renovated. It was so old and dirty."

We eventually got to the restaurant and we thanked him for his time. I would assume that he's probably worked at the hotel for a while given how he talked about it, as if it was his own home.

Sometimes you learn about people in the way they say the things they do.