Someone I met today had a daughter who recently died.

She didn't talk about it at length with me, but she did make it a point to mention it. She had died in August, and had purchased her mother the phone she was using. From what she said, she's still cleaning up things like her daughter's house, switching the cellphone bill to her instead of her daughter's name.

While she didn't look visibly bothered, you could tell it was something that was on her mind. I mean some people do a good job of masking what's bothering them, which is why it's important to listen to what they're saying first, then think about it later.